BUFFALO CUSTOMER SERVICE CENTER
165 Genesee Street
Buffalo, NY 14203
(716) 847-3469
Claims can be processed from 8:30 am to 4:30 pm Monday through Friday.
Directions:
From the North
Take 190 South along the river into downtown Buffalo and get off at Exit 6-Elm Street (near Bison's baseball stadium). Proceed down Elm Street and turn left onto Genesee Street. The Lottery office is the first building on the left at 165 Genesee Street. Plenty of parking behind the building.
From the South and West
Take 90-East to Exit 53 (Route 190 North) into downtown. Get off at Exit 6-Elm Street (near Bison's baseball stadium). Proceed down Elm Street and turn left onto Genesee Street. The Lottery office is the first building on the left at 165 Genesee Street. Plenty of parking behind the building.
From the East
Take 90-West to Exit 51 (Route 33-West-Downtown, known locally as the Kensington Expressway). Take 33-West to the end into downtown and stay to your left onto Oak Street. At the bottom of the hill, turn left onto Genesee Street and take a quick right into the first driveway. The Lottery building is just past the driveway at 165 Genesee Street.
FISHKILL CUSTOMER SERVICE CENTER
18 Westage Business Center
Hudson Valley Towne Center
Suite 6
Fishkill, NY 12524
(845) 897-5028
Claims can be processed from 9:00 am to 5:00 pm Monday through Friday.
Directions:
From the North or South
Take the New York State Thruway to Exit 17, Newburgh. Follow the signs to I-84 East, across the Newburgh/Beacon Bridge. Take Exit 13. Turn left at the end of the exit ramp and proceed three tenths of a mile north to the Hudson Valley Towne Center. The claim center is in the mall. As an alternate route, take Route 9 to Fishkill.
From the East or West
Take Interstate 84 to exit 13. Take Route 9 north for three tenths of a mile to the Hudson Valley Towne Center. The Claim Center is in the mall, Suite 6.
Claim center is located in the center of the mall which is on the west side of Route 9. Ample parking is available in and around the mall.
LONG ISLAND CUSTOMER SERVICE CENTER
1000 Zeckendorf Blvd
Garden City, New York 11530
(516) 222-8260
Claims can be processed from 9:00 am to 4:30 pm Monday through Friday.
Directions:
From the East
Take the Northern State Pkwy west to Exit 31A Meadowbrook Pkwy South/Jones Beach. Take Meadowbrook Pkwy South to Exit M2E Zeckendorf Blvd. After you exit, look for the first building on your left.
From 495/Long Island Expressway
Travel west to Exit 42 Northern State Pkwy. Take Northern State Pkwy to Exit 31A (Meadowbrook Pkwy South/Jones Beach). Travel on Meadowbrook Pkwy to Exit M2E. After exiting look for the first building on the left.
From the Southern State Pkwy
Travel west to Exit 22N Meadowbrook Pkwy North. Take the Meadowbrook North to Exit M2E Zeckendorf Blvd. After you exit, follow road to the end and make a left at the light. Look for the third building on the right.
From the West
Take the Grand Central Pkwy – Northern State Pkwy. Travel east to Exit 31A Meadowbrook Pkwy. Take the Meadowbrook Pkwy South/Jones Beach to Exit M2E Zeckendorf Blvd. After exiting, look for the first building on the left.
From 495 Long Island Expressway
Travel east to Exit 38 Northern State Pkwy East. Take the Pkwy to Exit 31A Meadowbrook Pkwy South/Jones Beach. Take the Meadowbrook Pkwy to M2E Zeckendorf Blvd. We're the first building on the left.
From the Belt Pkwy Southern State Pkwy
Travel east to Exit 22N (Meadowbrook Pkwy). Take Meadowbrook Pkwy North to M2E Zeckendorf Blvd. After you exit, follow road to the end and make a left at the light. Look for the third building on the right.
NEW YORK CITY CUSTOMER SERVICE CENTER
15 Beaver Street
New York, NY 10004
(212) 383-1317
Claims can be processed from 9:00 am to 4:30 pm Monday through Friday.
Directions:
From the subway
Take the number 4 or number 5 train to Bowling Green Station. Use the Whitehall Street Exit. Cross Broadway.
From Staten Island
From the Ferry Terminal, take Whitehall Street (becomes Broadway at Stone Street) to Beaver Street.
Call 1(800)810-8126 for directions from all other areas .
ROCHESTER CUSTOMER SERVICE CENTER
First Federal Plaza
28 East Main Street
Rochester, NY 14614
(585) 246-4200
Claims can be processed from 8:30 am to 4:30 pm Monday through Friday.
Directions:
From the East
Take the New York State Thruway to exit 45. Take Route 490 West to the Clinton Avenue (Downtown) exit. Follow Clinton Avenue to Broad Street. Turn left onto Broad Street and turn right onto Exchange Blvd. Follow Exchange Blvd. to Main Street and turn right onto Main Street. The Claim Center is on the left in the First Federal Plaza Building.
From the West
Take the New York State Thruway to exit 46. Take Route 390 North to Route 490 East. Take the Broad/Brown Street exit. Follow Broad Street to Main Street and turn left on to Main Street. The claim center is located in the First Federal Plaza Building, just past the intersection of Main and State Streets.
From the South
Take Route 390 North to Route 490 East. Take the Broad/Brown Street exit. Follow Broad Street to Main Street and turn left on to Main Street. The claim center is located in the First Federal Plaza Building, just past the intersection of Main and State Streets.
SCHENECTADY-CAPITAL ADIRONDACK CUSTOMER SERVICE CENTER
One Broadway Center
PO Box 7500
Schenectady, NY 12305
(518) 388-3300
Claims can be processed from 8:30 am to 5:00 pm Monday through Friday.
Directions:
From the North, South or East
Take the New York State Thruway to Exit 25, Schenectady. Follow I-890 to exit 5, Broadway. Take a right at the bottom of the exit ramp. Proceed approximately one-half mile to One Broadway Center. Parking Garage is across from the Broadway building.
From the West
Take the New York State Thruway East to exit 26, Schenectady 890. Follow 890 East to exit 5, Broadway. Take a left at the bottom of the exit ramp. Proceed one-half mile to One Broadway Center.
SYRACUSE CUSTOMER SERVICE CENTER
Deys Centennial Building
401 South Salina Street
Syracuse, NY 13202
(315)-448-4300
Claims can be processed from 8:30 am to 4:30 pm Monday through Friday.
Directions:
From the North
Take Route 81 South to the Clinton/Salina Street exit. Follow to 401 South Salina Street.
From the South
Take Route 81 North to the Adams/Harrison Street exit. Turn Left onto Harrison Street. Follow Harrison Street to South Salina Street. Turn right on to South Salina Street and follow until 401 South Salina Street.
From the East
Take Route 690 West to the Townsend Street exit. Turn left onto Townsend Street. Follow Townsend Street to Harrison Street and turn right on to Harrison Street. Follow Harrison Street and turn right onto South Salina Street to 401 South Salina.
From the West
Take Route 690 East to the Genesee Street exit. Turn left onto Genesee Street. Follow Genesee Street and turn right onto South Salina Street. Follow to 401 South Salina Street.
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